FREQUENTLY ASKED QUESTIONS

MAKING A RESERVATION

How far in advance can I book for the next menu?

Our bookings are open all year round so you can book ahead in anticipation of the next menu announcement, this is normally two weeks before it begins.

You’re fully booked online for the dates I want to visit, do you have a waitlist?

We’re afraid that we do not run a cancellation list. The quickest way to secure a cancellation is via our website as this is a live feed to our reservation system. For example, if a guest cancels a table this is automatically shown on our booking page, and is accessed quicker this way. If you were to go via the team to book, this slot may be gone by the time you make contact.

Moreover, we add our last minute availability to our social media pages every Monday for the week ahead!

Get social here - @sixbynico

I have a gift voucher that is due to expire & I can’t make a reservation?

Please email our vouchers team vouchers@sixbynico.co.uk and the team will be able to look into this for you.

I want to book for 6 or more people, how can I do this?

Absolutely, if you call the relevant restaurant they will be able to go through the booking procedure with you:

Glasgow - 0141 334 5661
Southside - 0141 348 2801
Edinburgh - 0131 225 5050
Belfast - 02890 329 467
Manchester - 0161 832 1815
Liverpool - 0151 236 4708
London - 020 7580 8143
Canary Wharf - 020 3912 3334
Aberdeen - 0141 248 3938

I am visiting you for a special occasion - can you do anything for this?

Of course, we love to make your visit to the restaurant as special as possible. Please just email your request to the relevant restaurant that you’re visiting below:

Glasgow - glasgow.finnieston@sixbynico.co.uk
Southside - glasgow.southside@sixbynico.co.uk
Edinburgh - edinburgh@sixbynico.co.uk
Belfast - belfast@sixbynico.co.uk
Manchester - manchester@sixbynico.co.uk
Liverpool - liverpool@sixbynico.co.uk
London - london.fitzrovia@sixbynico.co.uk
Canary Wharf - london.canarywharf@sixbynico.co.uk
Aberdeen - aberdeen@sixbynico.co.uk

Can I use my gift voucher towards a home by nico box or any home-x purchases?

HOME-X and Six by Nico are separate companies therefore vouchers for Six by Nico cannot be used for HOME-X purchases. If you have any queries regarding HOME-X vouchers please contact customersupport@home-x.com

Do you have a dress code?

No we do not! As long as you’re completely comfortable in your outfit, you’re more than welcome to enjoy our experience!

Are Kids Welcome At Your Restaurant?

Children are welcome however we do not have a children's menu.

CANCELLATIONS

What is your cancellation policy?

Before confirming your reservation please ensure you have read the below in full. six by nico is an independent restaurant relying upon bookings being honored by our guests or sufficient notice being given of any required changes to reservations.

Cancellation notice:
We kindly request that diners give us a minimum of 24 hours notification if a cancellation or an amendment is required. To cancel or amend your booking please call us on 0141 248 3938

Do I pay if I put in my card details?
We require debit/credit card details for all reservations to secure your table with us. These will be held in a secure pci-dss compliant vault. a charge of the full price of the menu per person will be made if the cancellation terms are not met. Unfortunately, our experience of parties failing to cancel or amend bookings dictates this precaution is now necessary.

If you have any queries regarding our terms and conditions do not hesitate to contact the restaurant. By making a reservation at Six By Nico you agree to our reservation and cancellation terms. We wish to thank you for your understanding and co-operation and look forward to welcoming you to Six By Nico.

How do I cancel my reservation?

To cancel your reservation please call our Customer Relations team on 0141 248 3938

DIETARY

I’m vegetarian/pescatarian - can you cater to this?

Yes of course we can! You can swap as many or as little of the regular menu dishes for their course equivalent ensuring you have the perfect six by nico experience tailored to your needs.

I don’t like some of the ingredients/courses, can this be catered to?

Yes it can. If there is a specific ingredient you don’t like, please just add this to your booking notes and the team will adapt the dish for you. If you don’t like course 1 on the regular menu for example, you can enjoy course 1 from the vegetarian menu.

I will be dining on the vegetarian menu, do I have to let you know before my visit?

No you don’t! The team will always ask you on the day of you visit what menu you would like to take a look at & if you have any questions or allergens.

I require a vegan/gluten free/dairy free etc. Menu - is this possible?

Yes it is! While some of the ingredients on the dish may not permit a suitable swap that would allow the dish to remain exactly the same, the team are more than happy to provide you with an alternative ensuring you can enjoy the 6-course tasting experience.

I have a serious allergy to an ingredient on your menu - what should I do?

Can we kindly ask that you email our customer relations team, we take allergens very seriously at six by nico and want to ensure you have all the correct information before you visit. Email: customerrelations@sixbynico.co.uk

I don’t like wine, do you have a drinks menu?

Yes we do! Just use the ‘drinks menu’ tab on the menu page. We have all the same offerings as a regular bar… you’re spoiled for choice!

I’m pregnant and can’t eat specific ingredients - can you cater to this?

Yes we can! If you add to your booking notes that you are pregnant & list any ingredients you cannot have the team will make sure they accommodate this. If there is something you are particularly worried about please email customerrelations@sixbynico.co.uk

If your question has not answered here please get in touch with our customer relations team and they will be able to help answer any questions you may have on: 0141 248 3938 or, email us customerrelations@sixbynico.co.uk